Shipping policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with ZinXir . This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, promotions, or holidays, processing times may be slightly delayed.

2. Shipping Times

Estimated delivery times vary depending on your location.

Typical delivery estimates:

  • United States: 7–15 business days

  • United Kingdom: 7–12 business days

  • Canada: 8–15 business days

  • Australia: 7–15 business days

  • Europe: 7–18 business days

  • Rest of World: 10–25 business days

Please note that delivery times are estimates only and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any applicable shipping fees will be displayed before completing your purchase.

4. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 2–5 business days for tracking information to update after shipment.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

Customers are responsible for paying any applicable customs charges or import taxes.

We are not responsible for delays caused by customs clearance procedures.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

We are not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error in your shipping information, please contact us immediately at zinxirshop@gmail.com

7. Split Shipments

In some cases, orders may be shipped separately from different warehouses or suppliers.

If this occurs, you may receive multiple packages with separate tracking numbers.

8. Delayed or Lost Packages

We are not liable for shipping delays caused by:

  • Courier disruptions

  • Customs processing

  • Weather conditions

  • Natural disasters

  • Events beyond our control

If your package is significantly delayed or appears lost, please contact us and we will assist in working with the shipping carrier.

9. Delivered but Not Received Orders

If tracking shows your package as delivered but you have not received it:

  • Please check with neighbors or household members

  • Contact your local carrier

  • Reach out to us for assistance

We are not responsible for stolen packages after confirmed delivery.

10. Contact Information

If you have any questions about shipping or delivery, please contact us:

ZinXir
Email: zinxirshop@gmail.com
Address:  1209 Mountain Road Pl NE, Albuquerque, NM, 87110, US

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM